SMS Terms & Conditions

Last Updated: November 30, 2025

1. Agreement to Receive SMS Messages

By providing your mobile phone number and checking the SMS consent box on our contact form, you expressly consent to receive text (SMS) messages from Klickos at the phone number you provided.

2. Types of Messages

You will receive SMS messages that may include:

Appointment scheduling and reminders - Confirmations, upcoming appointment notifications, and follow-ups
Service updates - Project status updates, website launch notifications, and important account information
Support communications - Responses to your inquiries and technical support
Promotional messages - Special offers, discounts, company news, and marketing content
Automated message flows - Including but not limited to appointment reminders and follow-up sequences

Messages may be sent using automated technology.

3. Message Frequency

Message frequency varies and depends on your interaction with our services. You may receive:

Multiple messages per week during active projects or appointment scheduling
Occasional promotional messages
Automated message sequences (e.g., appointment reminders, follow-ups)

There is no fixed maximum number of messages per month, as frequency depends on your service usage and communication needs.

4. Standard Charges Apply

Message and data rates may apply. You are responsible for any charges from your mobile carrier for receiving SMS messages. We do not charge for sending messages, but your carrier's standard messaging rates will apply. Please contact your mobile carrier for details about your messaging plan.

5. Supported Carriers

Our SMS service is available on major carriers including but not limited to AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Service may not be available on all carriers. Check with your carrier for availability.

6. How to Opt-Out (Stop)

You can opt-out at any time. To stop receiving SMS messages from us:

Text "STOP" to any message you receive from us
Reply "STOP", "UNSUBSCRIBE", "CANCEL", "END", or "QUIT" to any SMS message
Contact us directly at [email protected] or +310628087290 and request to be removed from SMS communications

After you opt-out:

You will receive one final confirmation message that you have been unsubscribed
You will no longer receive SMS messages from us
You may still receive essential service-related communications via email
Opting out does not affect your subscription or services

Important: Opting out of SMS does not cancel your website subscription. To cancel your subscription, follow the process outlined in our Terms and Conditions.

7. How to Get Help

If you need assistance or have questions about our SMS program:

Text "HELP" to any message you receive from us
Contact us directly:
- Email: [email protected]
- Phone: +310628087290

When you text "HELP", you will receive information about how to stop messages and contact information for support.

8. Privacy and Data Use

8.1 Information We Collect

When you opt-in to SMS, we collect:

Your mobile phone number
Your name (if provided)
Message interaction data (delivery, opens, clicks)
Opt-in date and source

8.2 How We Use Your Information

We use your mobile number to:

Send you the messages described in Section 2
Communicate about your services and account
Provide customer support
Improve our services

8.3 Data Sharing

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

We may share your information with:

Service providers: Our SMS platform provider and technology partners who help us deliver messages (they are contractually obligated to keep your information confidential)
Legal requirements: If required by law, court order, or government regulation

8.4 Full Privacy Policy

For complete information about how we handle your personal data, please review our Privacy Policy at https://klickos.com/privacy-policy.

9. Consent and Age Requirement

By opting in to receive SMS messages, you certify that:

You are 18 years of age or older (or the legal age of majority in your jurisdiction)
You are the account holder or have the account holder's permission to receive messages at the provided number
You consent to receive automated SMS messages
You have read and agree to these SMS Terms & Conditions

10. Consent is Not a Condition of Purchase

Consenting to receive SMS messages is not required to purchase our services. However, opting in to SMS allows us to communicate with you more effectively about your project, appointments, and updates. You can still use our services if you choose not to receive SMS messages.

11. Message Delivery and Availability

11.1 No Guarantee of Delivery

While we make reasonable efforts to deliver messages promptly, we do not guarantee:

Delivery of all messages
Delivery within a specific timeframe
Message delivery during carrier outages or service disruptions

11.2 Service Availability

SMS service may be interrupted due to:

Mobile carrier issues or outages
Technical problems with our SMS provider
Your device being off or out of range
Network congestion
Your carrier blocking or filtering messages

We are not responsible for any delays, failures, or inability to deliver messages.

12. International Messaging

12.1 Supported Regions

Our SMS service is available to phone numbers in:

United States
Canada
European Union countries
Other regions may be supported - contact us to confirm

12.2 International Rates

If you are located outside the United States, international messaging rates from your carrier may apply. We are not responsible for any international charges from your mobile carrier.

13. Prohibited Uses

When communicating with us via SMS, you may not:

Use abusive, threatening, or harassing language toward our staff
Send malicious links, viruses, or harmful content
Impersonate another person or entity
Violate any applicable laws

Violation may result in immediate termination of SMS services and/or your subscription.

14. Modifications to SMS Terms

We reserve the right to modify these SMS Terms at any time. Changes will be effective immediately upon posting. We will notify you of material changes via:

SMS message to your registered phone number
Email to your registered email address
Notice on our website

Your continued participation in our SMS program after changes are posted constitutes acceptance of the modified terms.

15. Termination of SMS Service

We reserve the right to terminate SMS services to you at any time for:

Violation of these SMS Terms
Abusive or inappropriate conduct
Technical issues or security concerns
Any reason at our sole discretion

Termination of SMS services does not automatically cancel your website subscription.

16. Disclaimers and Limitations

16.1 "As-Is" Service

Our SMS service is provided "as-is" without warranties of any kind, express or implied. We do not warrant that:

Messages will be delivered reliably or on time
The service will be uninterrupted or error-free
Messages will be secure or private

16.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM:

Delayed, failed, or undelivered messages
Loss of data or information
Unauthorized access to your messages
Carrier charges or fees
Any other matter related to SMS services

Our total liability for SMS-related claims shall not exceed $50 USD/EUR.

16.3 Security Notice

SMS messages are not encrypted end-to-end. While we take reasonable security measures, SMS is not a completely secure communication method. Do not send sensitive financial information, passwords, or highly confidential data via SMS.

17. Compliance and Legal

17.1 TCPA Compliance (US)

Our SMS program complies with the Telephone Consumer Protection Act (TCPA) and related regulations. We obtain express written consent before sending SMS messages.

17.2 CTIA Guidelines (US)

We follow the CTIA Messaging Principles and Best Practices for responsible messaging.

17.3 ePrivacy Directive (EU)

For EU subscribers, we comply with the ePrivacy Directive regarding electronic communications and obtain appropriate consent.

17.4 GDPR (EU)

EU subscribers have rights under GDPR, including the right to access, correct, or delete their data. See our Privacy Policy for details.

17.5 CASL (Canada)

For Canadian subscribers, we comply with Canada's Anti-Spam Legislation (CASL) and obtain express consent.

18. Governing Law

These SMS Terms are governed by the laws of the Netherlands and are subject to the dispute resolution provisions in our main Terms and Conditions.

19. Relationship to Main Terms

These SMS Terms are supplemental to and should be read in conjunction with our main Terms and Conditions. In case of any conflict, these SMS Terms govern matters specifically related to SMS communications.

20. Contact Information

For questions, concerns, or to opt-out of SMS messages, contact us:

Klickos
Address: Willem Parelstraat 345, Amsterdam, Netherlands
KVK Number: 98860194
BTW/VAT Number: NL005357915B60
Email: [email protected]
Phone: +310628087290

To opt-out: Text STOP to any message or email us at [email protected]

Quick Reference Guide

Action	How to Do It
Stop all messages	Text STOP to any message
Get help	Text HELP to any message
Contact support	Email [email protected] or call +310628087290
Message frequency	Varies based on service usage
Cost	Standard message and data rates apply
Opt-out effect	Stops SMS only, doesn't cancel subscription

By checking the SMS consent box on our contact form, you acknowledge that you have read, understood, and agree to these SMS Terms & Conditions.